Privacy Policy
On behalf of Unlimited Marketing Solutions PR, we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data about customers/users and data essential for business operations and user information, in accordance with good business practices and in order to provide a high-quality service. Customers are given the option to decide whether or not they wish to be removed from marketing mailing lists. All customer/user data is strictly protected and only accessible to employees who need the data to perform their duties. All employees of Unlimited Marketing Solutions PR are responsible for adhering to privacy protection principles.
Pursuant to Articles 23 and 24 of the Law on Personal Data Protection ("Official Gazette of RS", No. 87/2018) and the General Data Protection Regulation (GDPR), in connection with the collection of personal data during ordering and purchasing of products sold by Unlimited Marketing Solutions PR (hereinafter: Controller) on the website www.hausofwalk.com (hereinafter: Website), the Controller provides the following information:
-
Data Controller Information
Legal entity: Unlimited Marketing Solutions PR
Address: Drinska 19, 32000 Čačak
Tax ID: 112781414
Legal representative: Katarina Jolović -
Legal Basis for Data Collection and Processing
The legal basis for the collection and processing of personal data is the free consent of the data subject, which is considered granted by submitting their data on the website. If a person registers another individual and enters their personal data, that person is responsible for ensuring the individual is informed and agrees with this notice. -
Purpose of Data Collection and Processing
Personal data is collected as needed for registration, ordering, and delivery of products ordered via the Website. Special categories of data are not collected or processed. The data provided will also be used for handling complaints submitted through the Website. -
Data Collected and Processed
Full name; email address; delivery address; phone number -
Purpose and Method of Data Use
The Controller processes your personal data exclusively based on your consent and legal requirements, for the purposes of: fulfilling rights and obligations arising from the business relationship between you and the Controller, particularly related to the delivery of ordered products via the Website; fulfilling obligations prescribed by the laws of the Republic of Serbia and GDPR regarding the retention of documentation proving the existence of a contractual relationship; and compliance with obligations under the Law on Personal Data Protection and GDPR regarding the processing of personal data. -
Persons Accessing the Data
Personal data in the website's registry is used by employees authorized by the Controller to receive and prepare orders, employees authorized for handling complaints, and individuals authorized to make decisions on complaints. These individuals will only be granted access to your data to the extent necessary for performing their duties. The Controller may also provide access to relevant authorities, third parties, and services legally entitled to such access under the laws of the Republic of Serbia. The Controller may provide such data upon official request by a court or other competent body resolving disputes related to personal data or complaints. -
Withdrawal of Consent and Legal Consequences
You may withdraw your consent for the processing of your personal data at any time. From that moment, the Controller will no longer process your personal data based on the withdrawn consent, though this will not affect the legality of data processing carried out prior to withdrawal. If consent is withdrawn during an ongoing complaint process, the complaint will be considered void. -
Rights of the Data Subject
The data subject has the right to request the Controller to truthfully and fully inform them about the processing of their data; the right to notification, access, and/or a copy of the data related to them; and the right to correct, amend, update, delete, suspend, or temporarily stop the processing. The right to data deletion applies if: the purpose of processing is not clearly defined; the purpose has changed without meeting the conditions for processing for that changed purpose; the purpose has been fulfilled or the data is no longer needed; the method of processing is unlawful; the data is excessive relative to its purpose; the data is inaccurate and cannot be replaced with correct data; or if the data is processed without consent or legal basis, or under other circumstances not compliant with applicable laws. -
Prohibited Data Processing
The Controller will not process data if: the individual has not given consent or if there is no legal authorization; the purpose of processing is different from the one defined, regardless of whether consent or legal authorization exists; the purpose is not clearly defined, has changed, is illegal, or has been fulfilled; the data subject is identifiable after the processing purpose is achieved; the method of processing is illegal; the data is unnecessary or unsuitable; the scope of data is disproportionate; or the data is false, incomplete, or outdated. -
Data Retention Period
The Controller retains your personal data for the duration of the statutory retention period or for as long as there is a legitimate interest, up to a maximum of 10 years. The Controller will not retain your data longer than necessary and will process it only for the purpose for which it was collected. -
Rights in Case of Unlawful Processing
In case of unlawful data processing, the data subject has all rights provided under the Law on Personal Data Protection, monitored by the Commissioner for Access to Information of Public Importance and Personal Data Protection. -
Data Security
The Controller will protect personal data from misuse, destruction, loss, unauthorized modification, or access. All necessary technical, personnel, and organizational measures will be implemented in accordance with established standards and procedures to protect data from loss, unauthorized access, alteration, disclosure, or any other misuse, and ensure that employees involved in processing maintain confidentiality.
Personal data will be treated as confidential information, and the Controller will take all necessary measures to protect it in accordance with regulations.
Contact for Data Protection Inquiries
For all questions regarding personal data processing, please contact:
Katarina Jolović
Email: contact@hausofwalk.com